Yes! Public meetings will be held on June 3, 4, and 5 to discuss the new library. Come learn what makes the new space unique, how it’s designed for the community’s evolving needs, and share your input.

Will there be a chance to say goodbye to the current library building?

Absolutely! Join us on June 21 from 11 AM – 2 PM for a Library Goodbye Party featuring food, a raffle, and photo opportunities. Let’s celebrate our memories before the big move!

What is the last day to borrow materials from the current library?

June 21 is the last day to borrow items such as books, DVDs, music CDs, audiobooks, and hotspots. Please note: video games, museum passes, and Launchpads will not be available for checkout on this date.

When does the library officially close its doors for the move?

All in-person library services will be suspended starting June 30, which is also the final day to return items inside the building.

What if I miss the June 30 deadline to return items?

No problem! You can still return items using the outdoor book drop through Saturday, July 5. All Library items can be returned via the book drop on this date, regardless of what they are.

Missed the July 5 deadline too? Just hold on to your items until the library reopens in September—no need to worry!

Will library staff be available during the transition?

Yes! From July 1 to July 12, library staff will be available Monday through Friday from 10:00 AM–12:00 PM and 2:00 PM–4:30 PM to assist with general library questions via phone, email, website chat and Zoom.

You can reach us in the following ways:

Email: askalibrarian@pennsaukenlibrary.org
Chat: Use the live chat feature on our website
Phone: 856-665-5959 ext. 114
Zoom: Visit tinyurl.com/askalib2025 during available hours

After July 12, you can continue to reach us by:

Emailing askalibrarian@pennsaukenlibrary.org
Calling 856-665-5959 ext. 3

Library staff will respond to all inquiries within 48 hours.

Are there any programs happening while the library is closed?

Yes! Join us for a variety of off-site summer programs, including:

...and much more! Check our website and social media for updates.

Can I still access library materials while the building is closed?

Yes! While the physical library will be closed, our digital library is always open. You can continue to access thousands of books, audiobooks, movies, music, and more through:

Libby
Hoopla
The Palace Project

Download, stream, or read — anytime, anywhere, 24/7.

When will the new library open?

We’re excited to announce the Grand Opening Celebration of the new library is planned for Saturday, September 6. We can’t wait to welcome you into our new space!

How can I stay informed during the transition?

Stay connected through our website, social media, and email newsletters for the latest news and events during the move.

Will I be charged late fees during the closure?

If you miss the book drop deadline, just hold on to your items until we reopen in September — we understand and appreciate your patience! No extended use fees will be charged over the summer during the closure.

Can I place holds or request items during the closure?

Physical holds and interlibrary loans will be temporarily unavailable during the closure. We will also be pausing the purchase of requested items during this time period. However, you can still place holds and borrow digital materials using our online platforms like Libby and Hoopla.

Will my library card still work during the closure?

Yes! Your library card will continue to work for accessing all digital resources, and it will be fully active again for physical materials once we reopen.

Will Wi-Fi or printing services be available anywhere during the closure?

Printing services will not be available during the closure. While the library building will be closed, the Wi-Fi signal may still be accessible from the parking lot, depending on construction activity.

However, access to the parking lot itself may be limited or unavailable during this time. Please check our website and social media for the latest update

How can I volunteer or help during this transition?

Thank you for your interest! We welcome community support and we may have volunteer opportunities during the transition and as we prepare for the Grand Opening in September. Please email askalibrarian@pennsaukenlibrary.org or check our website and social media for the latest updates and announcements.

What will happen to the memorial stones and planks donated in honor of loved ones?

These items will be transitioned to the new building. The library and the township will work together to find an appropriate location for them on the new facility grounds.

When will the demolition of the old building take place?

Demolition will most likely occur in late August or early September.

What should I do if my library card expires during the closure?

Please email us at askalibrarian@pennsaukenlibrary.org. A staff member will respond within 48 hours to assist you with renewing your card.

If your account has extended use fees or outstanding replacement item charges, we will not be able to process your renewal until the issue is resolved.

When emailing, please include your full name, phone number, and library card number to help us assist you more efficiently.

Library Card

How can I obtain a library card?

Please go to this page for your answer: http://www.pennsaukenlibrary.org/librarycard.

Am I eligible for a free library card?

Pennsauken Library cards are available free of charge to anyone who lives or owns a business in Pennsauken. Pennsauken public school teachers (pre-K through high school) are also eligible for free cards. Please bring acceptable identification and proof of residency to the library. Teachers and Business Owners are eligible for card as well.

I live in a different town. Can I purchase a card?

Out-of-town membership cards are available for $45/year. Out-of-town members' cards expire one year from date of application. Cards need to be renewed with valid identification.

Services

Can non-residents attend programs at the library?

Yes! All are welcome to attend programs and events.

Does the library accept credit/debit cards for printing, faxing, and other services?

No, the library does not yet accept credit cards. Cash and checks are accepted, as long as the name and address on the check can be verified with a valid photo ID.

Does the library offer Notary services?

Notary services are available by appointment. Call the library at 856-665-5959 ext. 3 to make an appointment. The fee for Notary services is $2.50 per signature. Notaries will only attest to documents signed in their presence. Valid government-issued photo identification is required for all signatories. Cash only.

How do I make an appointment for AARP Tax-Aide volunteers?

In mid-January the library will begin having a designated space to register for AARP Tax-Appointments. The Reference Librarian on staff can help you set up an appointment, or you can also self-register at: https://www.aarp.org/money/taxes/aarp_taxaide/locations.html (be sure to select Pennsauken Free Public Library as the location if you intend to do them at PFPL).

Circulation Service

How can I request materials?

Materials can be suggested through your Library account, or by visiting the Library and filling out a paper request form.

For online suggestions, visit: https://catalog.pennsaukenlibrary.org/cgi-bin/koha/opac-main.pl to log in to your account. Your username is your library card number and password is the last four digits of your phone number on file. Once logged in, select the tab “Purchase Suggestions” and then select “New Purchase Suggestion.” From there you can fill out the necessary information to request materials.

How much are overdue fines?

The Pennsauken Free Public Library is happily Fine Free as of January 2023. Fine Free includes no charge of late fines on overdue materials such as: Books, DVDs, Audiobooks, and CDs. That being said, if the material is damaged or never returned, borrowers will be charged accordingly for replacement or repair.

Certain materials have $5 per day extended use fees. These materials are: Mobile Hot Spots, Video Games, Launchpads, Museum Passes, and Laptops. Failure to return these items in a timely manner will result in replacement charges.

Materials that are owned by other libraries and borrowed through Interlibrary Loan are still subject to fines.

If my library materials are very overdue, are my borrowing privileges suspended?

Borrowing privileges will be suspended on patron accounts that have overdue item(s) for 21 days or an extended use fee of $5.00. Suspension of borrowing privileges includes access to online resources such as Hoopla and Overdrive.

May I have someone else pick up holds for me?

Another person may pick up a hold for a patron if that person has the requesting patron's library card.

Can I pause a hold?

Yes, you can pause a hold that is “not ready.”

While your hold is paused, your position in the hold queue is skipped over until the hold is resumed. You will stay in the hold queue and not lose your place there while holds are filled for other patrons.

Use this option to manage your holds when you are away or don't have time to read.

Do you accept book donations or magazines?

The library accepts the following:

Hardcover & paperback books used/new in GOOD condition
Audiobooks on CD
DVDs
Video games
Music CDs
New (Unopened) Board Games and Puzzles

WE CANNOT ACCEPT:

Badly worn, marked up, stained, musty, or moldy items
Magazines or Journals
Encyclopedias
No textbooks
VHS tapes, cassette tapes, computer games, or vinyl records
Computer, business, medical, or travel guides more than 2 years old

Please DO NOT leave books at the entrance or circulation desk. Due to limited space, we can only accept:

2 shopping bags of donations at a time
2 boxes of donations at a time

Computer Service

I am not a Pennsauken resident. Can I use the public computers/printers?

Yes! All are welcome to use the computer and printing services.

Can I print from a smartphone or tablet?

We also have Mobile Printing available. With this service you can use your personal computer or device to print to the library's printers. Simply submit the documents for printing electronically, and come to the library to pick them up.